As we adjust our branch access in response to market-driven COVID data, you can find the latest updates on branch lobby openings, full-service banking options and safety procedures here.

Fortera branch lobbies are now open for walk-in visits.  

    • Our Fortera branch lobbies are open for walk-in visits except for the Spring Street Branch. Full-service banking is also available in all Fortera drive-thru lanes. Please click here for branch locations and schedules.  

  • Masks are required to be worn by all persons entering a branch location. If you prefer to not wear a mask, full-serving banking is available in all Fortera drive-thru lanes or you can access your accounts 24/7 through our remote banking options.  For more information about Fortera's safety precautions, please click here.

  • For your safety and convenience, a Fortera team member will be happy to assist you from your car.  Please text 931.431.6800 to request carry-out service.

  • Bringing banking to you from the inside out, Fortera's remote banking tools deliver access wherever and whenever you need it.  Now matter how you choose to connect with us, we'll always be here for you. 
Open An Account by Phone

Become a member or open a checking or savings account by just giving us a call at 931.431.6800.

Apply for a Loan With a Click or a Call

Borrow the funds you need or apply for a credit card when you apply online or give us a ring at 931.431.2258.

Online & Mobile Banking

Review account activity, view check images, budget for goals and handle routine transactions such as loan payments, internal and external account transfers, withdrawals and more through the 24/7 convenience of Online Banking and our Mobile App.   


Convenient ATMs are available locally and through our CO-OP Shared Branching NetworkWe encourage all members to use proper hand washing and sanitation practices when using their Fortera Cards and ATMs.

Schedule an Appointment

Have questions about which account is right for you or how to grow your investments? Schedule a 15 or 30-minute meeting with one of our Member Advisors at the branch most convenient for you. You bring the Q's, we've got the A's. 

Give Us A Call

Offering full-service banking, our Contact Center can assist with all of your banking needs.  Open an account, apply for a loan, make a payment, transfer funds, manage your banking and more by calling our friendly team at 931.431.6800. 

Video Chat

We don't have to be in the same place to talk face-to-face, thanks to Fortera's Video Chat.  You can quickly and easily ask questions about accounts, get financial counseling or just say "Hi!"  

Text Us

Have a quick question? You can text us at 931.431.6800 between 8AM - 6PM and a member of our Contact Center Team will happily assist you. Please do not include account numbers or private account information in text messages.

Chat Online

1.) Securely chat with us by logging in to your Online Banking account for questions that involve secure information like your Member Number or transaction history, etc.

2.) For general questions, you can easily chat with us here by selecting the green square labeled Chat Now in the lower left-hand corner of your screen. 

Automated Access

All the ability and control of Online Banking is also available over the phone with Automated Access. Available 24/7 at 931.431.3800 or toll-free at 800.821.5891, option #1.

  Chat Now