Cybersecurity MONDAY

Ticket Scam


The internet has made it easier to find and purchase tickets online for sporting events, concerts, and other events.  But unfortunately, it has also made it easier for scammers to sell you fake tickets. 

Scammers usually target high-profile events that are likely to sell out so they can take advantage of increased demand. Often, the tickets they send customers have forged bar codes or are duplicate copies of legitimate tickets. Other times, consumers won't receive any ticket at all after they pay up. 

Here are some tips from the Better Business Bureau:

  • Purchase from the event venuewhenever possible

  • Also, many official ticket sales agents now offer secondary sales options, as well.
  • Consider your source

  • Know the difference between a professional ticket broker (a legitimate and accredited reseller), a ticket scalper (an unregulated and unlicensed ticket seller), and a scammer selling scam tickets.

  • Check out the seller/broker

  • Look them up on to learn what other customers have experienced. Check to see if they are a member of the National Association of Ticket Brokers. NATB members offer a 200% purchase guarantee on tickets. Look up the seller on to confirm you are buying from an NATB-member resale company
  • Buy only from trusted vendors

  • Buy online only from vendors you know and trust. Look for the lock symbol in the web address to indicate a secure purchasing system. Don’t click through from emails or online ads; a common ticket scam trick is to create a web address that is similar to a well-known company.
  • Use payment methods that come with protection

  • Always use a credit card so you have some recourse if the tickets are not as promised. Debit cards, wire transfer, or cash transactions are risky; if the tickets are fraudulent, you won’t be able to get your money back.
  • Know the refund policy

  • You should only purchase tickets from a ticket reseller that provides clear details about the terms of the transaction. Sellers should disclose to the purchaser, prior to purchase, the location of the seats represented by the tickets, either verbally or by referencing a seating chart.If the tickets are not available for immediate access to the purchaser, disclose when the tickets will ship or be available for pick up.
  • Be wary of advertisements

  • When you search the web for online tickets, advertisements for cheap tickets will often appear. Use good judgment; some of these ads are going to be ticket scams, especially if the prices are low.
  • If you’re unsure, verify your tickets

    Pay a visit to the arena where the event will be held. Present your ticket to Will Call (customer service), and they can verify if your ticket is legitimate and show you how to tell if a ticket is fake.
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