IMPORTANT INFORMATION

Target Security Breach of Debit and Credit Card Data  

 

December 30, 2013 – Clarksville, TN

A recent news article shared information about a massive security breach of debit and credit card data for cards used at Target retail stores between the dates of November 27th and December 15th. Target has confirmed it is aware of unauthorized access to payment card data that may have impacted certain guests making credit and debit card purchases in its U.S. stores. The specifics in the Target case are still under investigation. Online use of credit and debit cards is not considered at risk in this situation.

Although certain card account data may have been compromised in this incident that does not mean data related to your account was taken, or that fraud has occurred on your account.

 

If you used a debit card at a Target retail store during this time period, you should

  • Pay extra attention to your account activity over the next several weeks to months. The easiest way to monitor your account is to register for Online Banking from our website at www.fcfcu.org.
  • Set up account alerts to receive an email or text alert each time a transaction posts to your account.
  • Call the Contact Center at 800-821-5891 or 931-431-6800 option zero, immediately, if you see any merchant activity on your checking account that you did not initiate.

 

If you used a credit card at a Target retail store during this time period, you should:

  • Check recent and pending transactions on your credit card. In Online Banking, click through to your credit card statement and review your history.
  • Set up activity alerts under the Communications tab.
  • Call Credit Card Customer Service at 800-654-7728, immediately, if you see any activity on your credit card account that you did not initiate.

 

As the breach investigation continues, the credit union may receive a list of potentially compromised debit or credit cards from VISA. This does not mean that your card data was taken or that fraud has occurred – it is a precautionary step intended to protect your account against unauthorized activity. If your card number shows up on such a list, it means your card has the potential to be compromised. You will be asked to either visit a local branch for a new debit card or can expect to receive a new card after a certain date. While we do our best to limit any inconvenience this may cause, it is the safest way to protect your account funds. You may request that we reissue your debit card without waiting on any further notice. Please mention the Target breach in your request and there will be no charge for reissuing your card.

We will keep you informed if additional information becomes available that we determine needs to be shared. Please rest assured we are doing all that we can to provide information and protect your account.