Credit Union membership is available to anyone who lives, works, worships, or attends school in one of our service regions; by joining an affiliated partner; or if one of your immediate family members is a Fortera member. Our service regions include Montgomery, Stewart, Chester, Decatur, Lewis, McNairy, and Perry counties in Tennessee or Christian, Trigg, Todd, McLean, and Webster counties in Kentucky. Residents of other counties in Tennessee, Kentucky, Alabama and Arkansas may also be eligible. If you have any questions about membership, please text us at 931.431.6800. We love growing our family and hope you join us.
Learn more about Fortera and see why it pays to be a member in our video below.
At Fortera, our purpose is clear - we empower each other to create life changing impact. Our tagline champions the action we take each day to:
DO right by those we serve.
BETTER the well-being of our members, team members and communities.
Where money thrives and people do too.
As a not-for-profit financial cooperative, Fortera’s focus will always be on serving people, not shareholder profit. Simply put, we value members over numbers. That means we're able to return profits back to you in the form of benefits like:
Our approachable, casual nature lacks the stuffiness of traditional banking. We have a reputation for finding a way to help people achieve their goals in the face of financial obstacles. With so many important decisions to make, we think it’s nice being able to get insight from people you can relate to and trust.
Credit unions are financial cooperatives, meaning that we are owned and operated by you, as a member. The credit union movement began in difficult economic times when local groups of people decided to pool their money together and provide each other with loans to help their communities grow and prosper.
Decades later, credit unions are still democratically governed by their members and still operate under the shared mission of people helping people. When you place your money into a local credit union, your money stays within your community. It could end up helping your neighbor buy a home or a local entrepreneur start a new business. Click the buttons below to meet our Board and CEO or to view our Annual Report.
We’re drivers of intentional, positive change. There are some things, however, that we believe should never change. These are the core tenets of who we are as an organization, aka the Fortera Five. They’re our cultural identity and the talk we walk each and every day. We don’t do it because our core values tell us to. Our core values simply reflect who we are.
Those Core Values are what led us to being certified as a Great Place To Work® and being named Best Credit Union at the 2023 Best of Clarksville and receiving Gold in Customer Service and Place to Work 100+ categories and Silver in the Credit Union and Home Mortgage categories at the 2023 Clarksville's Best.
Want to see what we are all about? Video chat with a Fortera Team member and learn why it pays to be a member.
Fortera Credit Union is different. That difference is boldly reflected in the core values that empower our diverse team and the collective sum of all who join us. Throughout our organization, we oppose systemic and institutional racism and are committed to supporting a pathway to change. Fortera’s diversity connects us in ways that make our employees, members, and community stronger. Our “people helping people” DNA will continually foster an inclusive culture where we learn, grow, and inspire together.
An environment of inclusivity and open dialogue
Like our core values, these are intentional actions we pursue every day. Our Diversity, Equity, and Inclusion (DEI) Committee is made up of employees dedicated to fostering an environment of inclusivity and open dialogue through education and actionable impact. In doing so, we strive to serve as an organizational role model within our community.
Our ongoing conversations (eye-opening, honest and varied) about our own life experiences help us better understand one another and how both conscious and unconscious bias affects us every single day. We carry the lessons of those conversations into the policies we draft, the conversations we hold, and the relationships we build at work.