Careers

If you can't beat 'em, join 'em.

We're always looking for the best and brightest to join our team. So whether you have an uncanny ability to make people smile or you're known for your #hustle, see why our team is worth all the hype.

B is for bold. Not boring. And not bankers.

If you’re looking for a career in banking, you’ll find we’re anything but.

Absolutely we exist to help folks reach their financial goals, but we wear a lot of other hats too. We’re courageous advocates, innovators, and problem solvers who challenge tradition to make life easier for our members and staff. We’re cultivators of a preferred workplace that values and empowers people to achieve their greatest potential. We are students of our craft, always learning, and never settling.

And while we’re serious about our mission, we don’t take ourselves too seriously. We enjoy the moments that make our members and our team smile and believe fun is the cornerstone of creativity.

We walk our talk.

CORE VALUES

We’re drivers of intentional, positive change. There are some things, however, that we believe should never change. These are the core tenets of who we are as an organization. They’re our cultural identity and the talk we walk each and every day.


Different is our strength

Fortera Credit Union is different. That difference is boldly reflected in the core values that empower our diverse team and the collective sum of all who join us. Throughout our organization, we oppose systemic and institutional racism and are committed to supporting a pathway to change. Fortera’s diversity connects us in ways that make our employees, members, and community stronger. Our “people helping people” DNA will continually foster an inclusive culture where we learn, grow, and inspire together.

An environment of inclusivity and open dialogue

Like our core values, these are intentional actions we pursue every day. Our Diversity, Equity, and Inclusion (DEI) Committee is made up of employees dedicated to fostering an environment of inclusivity and open dialogue through education and actionable impact. In doing so, we strive to serve as an organizational role model within our community.

Our ongoing conversations (eye-opening, honest and varied) about our own life experiences help us better understand one another and how both conscious and unconscious bias affects us every single day. We carry the lessons of those conversations into the policies we draft, the conversations we hold, and the relationships we build at work.

People are our purpose

VOLUNTEER TIME OFF

Central to our core values is a commitment to invest earnings back into the communities in which we live and work. Fortera and the Fortera Foundation invest considerably in educational and community initiatives while supporting our employees in local volunteer efforts. We further this investment by offering all full-time employees 40 hours annually for paid Volunteer Time Off to serve the charitable cause or organization of their choice.

For Your Benefit

As our most cherished asset, Fortera Credit Union places a high priority on the health and financial well-being of our employees and their families. In addition to financial compensation, our generous and comprehensive benefits program enables employees to provide affordable healthcare for themselves and their families. We’re confident that our program is the very best in the market, and our employees are pretty proud of it too. But don’t just take our word for it. Industry experts are saying the same thing. Douglas Barnes, Principal and Client Executive at One Digital, recognizes Fortera’s benefits package to be among the most generous in the State of Tennessee.

Benefits & Insurance

Health and Well-Being

  • Health Insurance - A comprehensive HRA medical and prescription coverage plan provided by Blue Cross Blue Shield of Tennessee with shared premium costs with our employees.
  • Dental Insurance - Premium costs are shared by the Credit Union with the employee.
  • Vision Insurance - Premium costs are shared by the Credit Union with the employee.
  • Life Insurance - At no charge to the employee, your coverage amount is based on salary and package level.
  • Long Term Disability - Income protection comes with our long-term disability plan.
  • Voluntary Life Insurance - Additional life insurance coverage is available for employees and dependents. Premium costs are paid by the employee.

Retirement Plan - Your financial security is important to us so we maintain a 401(k) plan for eligible employees. In the plan, employees may make pre-tax contributions and we will match employee contributions up to 6%. Employees are 100% vested immediately.

Paid Time Off & Holidays - We provide a generous amount of paid time off (PTO) for employees. The number of hours accrued each period increases with years of employment. All government holidays are approved off days in addition to PTO.

Education & Volunteering

Career Advancement and Educational Opportunities - We promote from within whenever possible and we encourage our employees to take advantage of the career development opportunities that are available through staff development programs and formal education.

Civic & Community Involvement - All employees are encouraged to participate in community activities and professional organizations. Fortera employees have participated in Relay for Life, Children's Miracle Network, Clarksville's Rivers & Spires Festival, United Way Days of Caring, Week of the Eagles, American Heart Association, Hopkinsville Salutes Fort Campbell, Little River Days, Western Kentucky Women's Show, and many others. (During COVID-19, we're participating virtually to protect the safety of our team and community.)

Employee Recognition - We host employee recognition events and have a number of recognition programs. Fortera loves celebrating successes and rewarding our team for outstanding performance.

Employee Discounts

Mortgage Loans - After one full year of employment, the customary origination fee of 1% is waived for full-time employees who are eligible.

Consumer Loans - A 1% reduction on the stated interest rate for consumer loans, except those secured by shares or by real property, is offered to full-time employees after completion of the initial training period. We will also provide a 2% reduction on the stated rate of interest for unsecured consumer loans, except lines of credit, single payment loans, and credit cards.

Credit Union Services - Many credit union services are provided at no cost or at a reduced charge to our employees.

Professional Image Plan Loan - To assist employees in presenting an appropriate business and professional image to our members, the Credit Union provides an interest-free revolving loan to employees who have completed their initial training period and are eligible within the guidelines. You may buy clothes, cosmetics, and prescription eyewear for work and repay the amount in small monthly payments at no interest.

Computer Loan - To further their professional development and enhance their technological skills, there is a program to assist employees in purchasing home computer systems, which are repaid in small monthly payments at no interest.

Need help applying?

That is what we are here for! Give our HR Team a call and we will happily assist you.

How can I learn about regular job openings at Fortera?
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Great question. You can always search for an opening by clicking the button below or follow us on LinkedIn. We are always posting about new job opportunities!

I just applied for a job at Fortera. What happens next?
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Well done! Your application will be reviewed by our HR personnel. The candidate applications that best fit the job opening will be forwarded to the Hiring Manager. The Hiring Manager will contact those applicants selected for a face-to-face interview.

Sometimes this process can take a while so don't stress if you haven't heard from us yet. Expect anywhere from a few days to two weeks to hear back from us. We are looking for the best and that just takes time.

Friendly emails and check-ins are always welcome. You can send them to hr@forteracu.com.

Do I need to apply for each job I am interested in?
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Yes - If you are interested in more than one position, you must apply to each individual job opening.

Nitty, gritty, and super important.

Fine print is your friend. When you have a minute, give these a good read:
Employee rights and responsibilities under the Family and Medical Leave Act
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Walsh-Healy Public Contracts Act
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EEO - It's the Law Part 1
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EEO - It's the Law Part 2
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E-Verify
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Family and Medical Leave Act
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Employee Polygraph Protection Act
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Equal Employment Opportunity and Affirmative Action Statement of Policy
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Federal Minimum Wage
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